OUR COMMITMENT TO QUALITY IS OUR TRADEMARK


TERMS

Terms are based on good standing J.B.T ratings.
CPI Luxury Group reserves the right to establish credit line based upon accounts prior credit history.
All other accounts are C.O.D or prepayment only.

 

DELIVERY

All orders are shipped via FedEx 2nd Day Insured unless otherwise specified.
We will not ship merchandise to past due accounts.

 

RETURN POLICY

Returns must be pre-authorized. Contact CPI Luxury Group for a Return Authorization (RA) number.

All returns must have the following information in order for the return to be processed:

  • Account number, and billing (account) name
  • Copy of invoice for which merchandise was purchased.
  • Reason for return, i.e.: factory defect, etc.
  • Return authorization number must be on the outside of box.
  • Returns 7 days from invoice date will be credited in full (must have CPI RA#)
  • Returns after 7 days from invoice date will be charged a 15% restocking fee (must have CPI RA#)
  • Failure to follow these procedures will render any claim of this nature null and void.
  • To obtain an RA#, please contact (800) 749-9596.

Failure to have authorization number on outside of box will result in package being refused and sent back to customer.

 

GENERAL

All prices are are subject to change without notice.

All gold contents are either 14K or 18K gold. We reserve the right to correct any errors, or discontinue any item.

CPI LUXURY GROUP TARIFFS

NORMAL DELIVERY 14 DAYS

SHIPPING & HANDLING